Fixya users have reported difficulties accessing the Internet with their Wii U. Whether an internet connection be needed to download a system update, game update, play online, or stream online media, losing internet connection with your Wii U can pose some significant issues with your ability to use the console.
If you’re having issues connecting to the Internet with the Wii U, run through the following steps:
- Reset your Nintendo Wii U by turning off the console for two minutes, unplugging all of the cords associated with the device, and then plugging it back in.
- Unplug your modem and router; leave them off for one minute, and plug them back in. After waiting for the modem and router to reconnect to the Internet, boot up your Wii U and attempt to access the Internet.
- Move your modem and router closer to where you have your Wii U set up. Oftentimes moving your modem and router into the room where your Wii U is located not only allows for internet access but will also the improve the performance of your online needs.
- Turn off your router’s firewall to ensure that any online gaming or media consumption can proceed unblocked. Oftentimes a firewall on your router will kick you out of online games against other players.