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NSFW: US Airways Account Tweets Masturbating Pic to Customer After Complaints

us airways twitter masturbation

(Twitter)

Wow, this has to go down as one of the biggest social media fails of all time. The US Airways official Twitter account, in responding to an angry customer’s barrage of complaints, sent her a tweet thanking her for her feedback attached to the above explicit pic.

If you want to see the original version (WARNING: GRAPHIC SEXUAL CONTENT), you can find it here.

The company has deleted the tweet and is “investigating.” The irate customer, @ElleRafter, didn’t seem to accept the apology.

The customer spent most of yesterday tweeting her anger about the airlines’ service:

Former Bloomberg Businessweek social media director Jarred Keller tweeted this chart, showing tweets directed at @USAirways and those about the Pulitzer Prize, whose winners were announced Monday afternoon:

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