Alfred Angelo Closing: How to Get Your Money or Dress Back

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Models walk the runway at the Alfred Angelo Spring 2017 Bridal Show with Disney Weddings at EZ Studios on October 5, 2016 in New York City.

Alfred Angelo wedding stores nationwide have closed suddenly without warning its customers. The store filed Chapter 7 bankruptcy and now brides are wondering how to get their wedding dresses or their bridesmaids dresses back. Even store managers weren’t alerted ahead of time about the closings. If you were one of the unlucky customers who have no idea what’s happening to your dress, there are a few things you can do.


If You Used a Credit Card, You Can Likely Get Your Money Back

If you used a credit card, you will likely be able to get your money back. You can still initiate a chargeback for your transaction with Alfred Angelo, and you’ll more than likely get your money fully refunded. You can either request the chargeback online by logging into your account or by calling the customer service number on the back of your card. By now, most companies are aware of what’s going on.

Some customers have confirmed that this has indeed worked for them. Chase, for example, has already credited some customers their money back. Alfred Angelo can dispute the chargeback if you eventually get your dress, but it’s unclear if this is likely to happen considering everything else they have to deal with.

Unfortunately, if you bought your dress with cash there’s not a lot you can do at this point to get a refund.


You Can Contact Alfred Angelo’s Attorney to Find the Status of Your Dress

Just because you haven’t gotten your dress yet doesn’t mean you won’t. It’s possible your dress is still in the store, is still being shipped, or is with a seamstress. That’s why Alfred Angelo has given out the name of a law firm and attorney that you can contact for details. Unfortunately, the firm is telling customers that they likely won’t get more details until at least early next week.

The attorney is Patricia A. Redmond. You can email predmon@stearnsweaver.com or call 305-789-3553. The best way to contact her is likely through email.

Some local store employees mailed out the dresses as they were leaving the stores the day they closed. Others are contacting brides to let them know which seamstresses have their dresses. So be sure and check your spam email and check your “filtered” and “other” messages on Facebook, in case someone is reaching out to you.

There has also been a rumor that people whose dresses were supposed to arrive within two weeks may still receive them in the mail, but it’s not known how reliable that information is. And the bankruptcy attorney has said they are trying to fulfill the orders. However, it might be good to have a backup plan in place in case this doesn’t work out.


Some Stores Are Offering Discounts for Affected Brides, and Other Brides Are Giving Their Dresses Away

If all else fails, some other bridal stores are offering discounts for brides stuck in this situation.

  • Impression Bridal is offering a 50 percent off sale with proof of purchase.
  • Mori Lee is offering eight weeks rush cuts for bridesmaids dresses over the next four weeks.
  • Jasmine Bridal is offering free rush on bridal and bridesmaids dresses, and half-priced super rush on non-lace bridesmaids dresses.
  • Carrie’s Bridal in Atlanta is offering $100 off gowns.
  • Preownedweddingdresses.com is another good place to look for the same style of dress that you had.
  • There’s a group on Facebook for Alfred Angelo Disney gowns here.
  • Reddit has wedding swap and wedding dress subreddits that might help.

On Reddit, some brides are posting about dresses they have already used from Alfred Angelo and are offering to give theirs for free to brides who have lost their dresses (with proof of purchase).

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