Update 1 – 1:17 a.m. EDT
It appears the error code messages are starting to slow down for users, as many people are reporting that they have gotten through. However, we still recommend caution as there have been multiple instances of players getting charged more than once for the game. Make sure to check your bank statements if you were having issues with the purchase screen for Splatoon 2.
Splatoon 2 has officially launched, but already the game is struggling right out of the gates. It appears that the Nintendo eShop has completely crashed, rendering players unable to even purchase this new title. While there is no hard confirmation for what is causing this issue, we can only assume it has to do with the overwhelming amount of players logging on to buy the game. Since Nintendo doesn’t allow pre-downloading for their titles, this has created a large influx of people all trying to log on at once.
Thie error code in question is 2811-7503 and the message box refers people to the Nintendo Switch support site. When we followed up on this website to see if there were any solutions the support site crashed multiple times. However, once we got through and searched the term, no match or solution came up to resolve this issue. Currently, the best and only option will be to wait and hope the servers come back online.
Players should also work quickly if they do manage to make it to the eShop screen as users can still be booted even when they have added Splatoon 2 to their cart. I myself was kicked twice after going to the purchase screen, so this isn’t just a simple login issue. Because of this, you might want to hold off on buying the game until you have a smooth transaction. The last thing you want is to be charged twice because Nintendo’s site crashed on the final steps. We will update as the situation progresses, but sadly it seems only the physical copy users are going to be the ones on this evening. Hopefully, Nintendo resolves this problem soon so all of us can get back to covering each other with colorful ink.