Are United Airlines flights canceled because of Winter Storm Jonas? Will the blizzard cause cancellations or delays? What if you booked through a service like Expedia or Orbitz? United Airlines is canceling hundreds of flights in blizzard-affected regions. United Airlines is also letting some customers reschedule their flights without penalty in advance of the blizzard.
Here’s what you need to know.
1. United Airlines Is Canceling Hundreds of Flights
United Airlines is canceling many flights in blizzard-affected regions. All flights departing and arriving out of Philadelphia were canceled for Saturday:
In addition, all flights out of United’s Dulles hub and D.C. metro airports will be suspended starting Friday at 4 pm Eastern. United hopes to resume flights on Sunday in Dulles:
All of United’s flights out of Newark are suspended on Saturday, but the airline plans to resume flights on Sunday:
In addition, Breaking911 reported that United won’t resume its flights out of Washington, D.C. until Monday.
There are likely many more cancelations than these, and conditions could change, so check with United to find out if your flight is affected.
Accuweather has referred to the storm as “colossal” with the potential to impact more than 50 million people and halt travel in many states. The storm is expected to begin on Friday, and it will move northeast Friday night and Saturday. The worst should be over by sometime on Sunday. Power outages are possible, especially on coastal areas where winds are higher. Weather.com warns that more than 14 states will be impacted, with blizzards possible in Baltimore and D.C. States are already declaring emergencies ahead of the storm and some areas have been upgraded to blizzard warnings. The storm’s track could still change, and it’s unclear exactly which areas will be impacted the worst, making travel plans tenuous.
2. United Airlines Issued Travel Alerts for These Airports
United Airlines has travel alerts for the following airports, listed below. These alerts could change, so to see the most updated list of which airports are affected, visit United’s webpage here.
Albany, NY (ALB)
Allentown, PA (ABE)
Asheville, NC (AVL)
Baltimore, MD (BWI)
Binghamton, NY (BGM)
Boston, MA (BOS)
Charleston, WV (CRW)
Charlotte, NC (CLT)
Charlottesville, VA (CHO)
Greensboro, NC (GSO)
Greenville, SC (GSP)
Harrisburg, PA (MDT)
Hartford, CT (BDL)
Lexington, KY (LEX)
Louisville, KY (SDF)
Manchester, NH (MHT)
Harrisburg, PA (MDT)
Knoxville, TN (TYS)
Memphis, TN (MEM)
Nashville, TN (BNA)
New York, NY (JFK – Kennedy)
New York, NY (LGA – LaGuardia)
New York/Newark, NJ (EWR – Liberty)
Norfolk, VA (ORF)
Philadelphia, PA (PHL)
Pittsburgh, PA (PIT)
Providence, RI (PVD)
Raleigh/Durham, NC (RDU)
Richmond, VA (RIC)
Roanoke, VA (ROA)
State College, PA (SCE)
Washington, DC (IAD – Dulles)
Washington, DC (DCA – National)
White Plains, NY (HPN – Westchester)
Wilkes Barre/Scranton, PA (AVP)
3. United Is Waiving Fees for Rescheduling Some Flights in Blizzard-Prone Areas
United Airlines is expecting its services to possibly be disrupted between January 22-24. This could include delays, cancelations, or flights diverted to different airports. If your original travel dates are between January 22-24, you can get a travel waiver that will let you change to an alternate flight without paying a fee. The catch is that your new flight must depart on or before January 20-January 27, it must be in the same cabin/fare class, and you must travel between the same cities that you booked on your original ticket. United has a smaller window right now for fee waivers than other airlines like Southwest or American.
You may be able to rebook your flight online, if you booked it directly through United. You can also call customer service at 1-800-UNITED-1 (1-800-864-8331).
4. Keep Tabs on Your Flight Status
With a storm so unpredictable, you never know when your flight might change or be delayed. Your best bet is to keep close tabs on your departure and arrival airports, along with your flight itself. You can use United Airlines’ app, or you can input your flight information at this link on United’s website to stay updated on what’s happening with your flight. Don’t assume you know if your flight will be delayed. Check first before heading out or, just to play it safe, reschedule your flight to avoid the blizzard. You can also sign up for hourly flight reminder alerts from United here. If you’re picking up a loved one, you can track the flight live on FlightAware.
5. If You Booked Your Flight Through an App Like Expedia, Changing Your Flight Might Be More Complicated
If you booked your flight through an outside service like Expedia or Orbitz, changing the flight might be a little more complicated. You can’t always just call your airline to change the flight like you could if you booked through the airline itself. You should go to the app’s webpage and search for any Travel Advisories posted. Or Google the service’s name and “travel advisory” to find the information. Orbitz requires that you submit a Refund Request Form if your airline is giving refunds for flights affected by Winter Storm Jonas. It’s unclear what you should do if you want to reschedule an Orbitz flight, so you may want to call customer service. If you booked through Expedia and your airline is waiving fees, call Expedia Customer Service to make the change. If you booked a low-cost airline on Expedia, you’ll have to call the airline directly. More information is here. If you’re also worried about booked hotels, call the app’s customer service number and ask. Many will offer refunds due to extenuating circumstances.