GMail experienced an outage today, according to DownRightNow. When GMail goes down, it can be incredibly frustrating for people who use the service to communicate with clients, colleagues, and friends. Here’s a quick guide that will help you assess the severity of the outage, access your email during the outage, and help you blow off some steam.
1. Make Sure GMail Actually Is Down
Do Not Blame Your ISP This Time – Gmail, Google+,Other Google Services Are Down Or Very Slow [http://t.co/b9mdkf9EoB via @AndroidPolice
— saurabh (@kobirsaurabh) February 17, 2014
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Is GMail down for everybody, or is it a problem specific to you? To find out, you can visit a site like Down For Everybody Or Just Me. You can also follow @DownRightNow on Twitter.
2. Check What Other Google Services Are Down
I laugh for a moment, quietly to myself, when a service as large as Gmail goes down.
— Justin Johnson (@elof) February 15, 2014
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You can visit Google’s Apps Status Dashboard to see what other Google services might also be down. Talk, Calendar, Drive, Google+, or Google Voice might still be up, even if GMail is down, allowing you to continue to communicate with your contacts.
3. Try Accessing GMail a Different Way
Gmail goes down, and the Internet freaks out http://t.co/I967MIjNoP by @jordannovet
— VentureBeat (@VentureBeat) January 24, 2014
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When Gmail goes down, it’s often only on the web. The Gmail mobile client may still be working just fine. Additionally, IMAP and POP3 access may not be interrupted, allowing people who use other desktop mail clients (such as Thunderbird or Microsoft Outlook) to continue to access their important messages.
4. Arrange For Offline Access
The whole purpose of the Gmail Offline app is that you can work when you are offline! #fail pic.twitter.com/k48YN2t5ku
— Eric Wittlake (@wittlake) January 29, 2014
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If you use the Chrome web browser, then you should definitely download GMail Offline, a free Chrome browser app that allows users to read, respond to, search, or archive their GMail messages without network access. TechRepublic notes, however, that this app only lets you download up to the last month of your mail. Having this app set up an synchronized can make the next GMail outage less annoying for you.
However, as the tweet above shows, GMail Offline isn’t immune from issues of its own.
5. Blow Off Some Steam
Me when I realize #gmail is down pic.twitter.com/4GsOBMgpI3
— Darth Vader (@DepressedDarth) January 24, 2014
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The fact remains that when GMail goes down, people get stressed out. Even if the outage was short, or you found a way to work around the outage, you still may need to blow off some steam. Head to Twitter and look for hashtags like #whengmailwasdown to commiserate with other affected users.
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