WATCH: Taylor Swift Break-Up Songs Playlist

(Getty)

Taylor Swift knows all about break-ups.

So when a teenager named Kasey messaged the 25-year-old superstar on Tumblr to say she’d been dumped, she was reaching out to exactly the right person.

To the teen’s astonishment, Taylor posted back with support and advice – and it wasn’t just to Shake it Off! She sent Kasey a 6-song break-up playlist.

In the extraordinary exchange between one of the most famous people on the planet and a heartbroken fan, Taylor – who has survived break-ups with stars like John Mayer, Jake Gyllenhaal, Harry Styles and Joe Jonas – said she understood how “devastating” it was after a split.

Here’s the Tumblr messages, as re-blogged by another user:

Afterwards, the shocked teenager told Buzzfeed: “When I first saw she replied I was honestly in shock. I had only posted a couple of things and I couldn’t believe she saw my post about him breaking up with me. I couldn’t believe somebody like Taylor Swift was taking the time to comfort me, to give me boy advice.”

But perhaps the most practical advice was yet to come.