Instagram Down: Thousands Report Errors & Problems

Thousands across the United States and in some other parts of the world are reporting issues with Instagram. The favorite social media site might be down. A few are also reporting issues with Facebook but it currently appears that the majority of the issues are with Instagram. At Heavy, some people have noted that Instagram is working now for them, but others are still not able to use the app or search for anything. Here’s what we know so far.

According to Down Detector, issues have just started escalating, with the majority of issues occurring with the news feed. It’s not clear yet what is causing the problem.

Just 20 minutes or so later and the issues are still growing on Instagram.

But an additional 10 minutes after that, it appears that things are slowing down and Instagram might be getting back on track. And a couple minutes after that, error reports increased again. So it seems things may be getting better but they’re not completely resolved yet as of 6:45 p.m. Eastern.

Some people aren’t noticing the issue on their app at first until they try to comment or heart a photo and then they get an error message.  Others are noticing issues as soon as they log in and see the familiar “error has occurred” message. Others couldn’t search for anything on the app.

So no, you weren’t banned from Instagram if you’re having problems. It’s just having some major issues right now.

Down Detector’s map indicates the issues are widespread in the United States, especially on the coasts, but some people in other countries are experiencing problems too.

Apparently affected regions include the United States, Sweden, Ukraine, Netherlands, India, Portugal, Colombia, Germany, Australia, and more.

Although Facebook and Instagram are operated by the same company, down complaints about Facebook are currently much lower than Instagram, according to DownDetector. Some complaints have registered but not nearly as many.

It took Instagram a while to post an official response on its Twitter page, but they finally did.

Instagram has a troubleshooting page here where they list known issues. The page currently says: “We don’t currently have any known issues to report.” Interestingly, even with the problems beginning to resolve, this page still hasn’t changed to indicate there ever was a problem.

They have a page for what to do if you’re having issues, but this doesn’t really apply if the entire app is down. Instagram notes that you can report the issue using the app. But of course, if the app isn’t working, you can’t report the problem.

People are turning to Twitter to share their issues.

Some people are joking that Taylor Swift’s live stream killed Instagram.

This is a developing story.

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