GM Recalls 700,000 Silverados & Sierras Due to Steering Issue

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GM has recalled nearly 700,000 Chevy and GMC Trucks

General Motors has recalled hundreds of thousands of Chevy and GMC pickup trucks due to a potential power steering issue.

More than 690,000 2014 GMC Sierra 1500s and 2014 Chevy Silverado 1500s could be potentially affected by the issue. The vehicles may have a software problem that can cause them to lose their electric power steering assistance for about one second, according to the National Highway Traffic Safety Administration.

“If [the power steering] assist is lost and suddenly returned, the driver could lose temporary control of the steering wheel, increasing the risk of a crash,” NHTSA said in a public recall document.

Most of the trucks were sold in the U.S., but roughly 100,000 were sold in Canada and other markets.

The document explains the defect further:

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Silverado LD and GMC Sierra LD vehicles. These vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue

GM is expected to notify vehicle owners. Dealerships will update the vehicle’s computer software to fix the defect for free. GM has not yet provided a notification schedule, according to AJC.com.

You can look up your vehicle on the National Highway Traffic Safety Administration website here by Vehicle Identification Number (VIN) to see if your vehicle is affected by this or any other recalls. Otherwise, Chevrolet owners can call 1-800-222-1020 and GMC owners can call 1-800-432-8782 to reach customer service. The GM number for the recall is 17276.

GM spokesman Tom Wilkinson did not have any details on whether crashes or injuries are connected to the recall, according to The Guardian.

6 Comments

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6 Comments

Anonymous

I’ve had this problem for a long time and was always told there was no problem and no recalls for my 2014 Sierra. Even after showing the dealership numerous internet videos submitted by other owners actually showing the problem yet the dealership denied the problem. There is also a prob lemme with the Chassis Control Module for these vehicles. The . The modules are contaminated with metal shards that causes shorts in the system. Dealership said, “there is no problem and GMC doesn’t know anything about. How is that possible? People are having problems with this everywhere. These problems have been going on since 2014 and no acknowledgement from GMC. What a rip off. Thanks GMC for my $45,000.00 driveway decoration.

Anonymous

My fiancé has been having this problem for a few weeks where when he turns his GMC Sierra shuts off. He took it in to a dealership and they said there was a pending recall with no fix yet. He called GMC to get a loaner until it can be fixed and they would not authorize it and told him to drive it with caution. It is very upsetting that a big corporation like GMC doesn’t care for their customers safety. Not only could he hurt himself, he can hurt other drives.

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