American Airlines is canceling flights, and people are expressing their upset on social media.
The cancellations are due to a lack of pilots, according to the site View From the Wing.
Flight Aware is a site that tracks flights, including those that are delayed or canceled. On June 19, 2021, 1,815 flights were cancelled across all airlines, the site reported. You can track American Airlines’ flights on that page here. Heavy has reached out to American Airlines seeking more information. You can find the AA website here.
People vented their anger over the cancellations on Twitter.
American Airlines sent Heavy the following statement:
The first few weeks of June have brought unprecedented weather to our largest hubs, heavily impacting our operation and causing delays, canceled flights and disruptions to crew member schedules and our customers’ plans. That, combined with the labor shortages some of our vendors are contending with and the incredibly quick ramp up of customer demand, has led us to build in additional resilience and certainty to our operation by adjusting a fraction of our scheduled flying through mid-July. We made targeted changes with the goal of impacting the fewest number of customers by adjusting flights in markets where we have multiple options for re-accommodation. Our focus this summer — and always — is on delivering for our customers no matter the circumstance. We never want to disappoint, and feel these schedule adjustments will help ensure we can take good care of our customers and team members and minimize surprises at the airport.
Here’s what you need to know:
American Airlines Has Cancelled Almost 400 Flights
According to One Mile at a Time, “American Airlines is having a rough weekend operationally, with hundreds of flight cancelations.” The site predicted that the cancellations will continue to increase.
The site reported that American Airlines canceled 391 flights between June 18 and June 21:
- 83 flights cancelled on Friday, June 18, 2021.
- 111 flights cancelled on Saturday, June 19, 2021.
- 146 flights cancelled on Sunday, June 20, 2021.
- 51 flights cancelled on Monday, June 21, 2021.
Reports Claim Pilot Shortages Are the Issue
According to One Mile at a Time, two reasons are being given for the cancellations: “flight crew unavailable” and “operational decisions.”
The site View From the Wing reported that “the issue appears to be concentrated on the Boeing 737 fleet. American’s schedule seems too big for the crew they have available.” According to that site, American Airlines is “only halfway” through re-qualifying pilots that it “didn’t keep” because of the pandemic.
People are complaining about the canceled flights on Twitter. Here are some examples:
“@AmericanAir Cancelled my direct flight and rebooked one with connections without even asking! On hold for 3 hours and no one picks up. Can someone from American Airlines help me?”
“What happens when you’re on hold with #AmericanAirlines trying to find out why your flight got cancelled with no explanation. #OnHold #wtf.”
“Haha. Don’t you love that. ‘Hey we just cancelled your flight’ …… sent from ….. ‘firstname.lastname@example.org.’ ‘Welcome to american airlines, current hold times are 4 to 24 hours’ …. its comedy gold.”
“My direct 7am flight was cancelled last night Pouting face offered our entire group flights between Sunday & Monday with layovers. CANNOT get a live person on the phone Face with symbols over mouth Ruining my 8day vaca that’s been planned since Jan. #AmericanAirlines.”
“Sitting on hold with @AmericanAir after they cancelled my flight at midnight! This is my 7th… SEVENTH… Cancelled #AmericanAirlines flight in a row!!! The only reliable thing about them is how much they don’t care about you. #NeverAgain #TheWorst #WhyDoIEvenBother.”
“Sitting on hold for over 35min now because our flight was CANCELLED 6hrs before departure with NO NOTIFICATION Pouting face Not how I wanted to spend the beginning of my vacation Face with symbols over mouthFace with symbols over mouthFace with symbols over mouth #aa #americanairlines.”
“@AmericanPTFS #americanairlines cancelled my flight the night before from Miami to Phoenix though and email. Poor service- my friend luggage 2 days late. #poorservice never flying again Thumbs down American Airlines needs improvements.”